Privacy Policy

Ree's Amourre ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal data when you visit www.reesamourre.com ("Site") or make a purchase from us. This policy is in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (India).

1. Data We Collect

• Identity & Contact Data: Name, email address, phone number, billing and delivery address.
• Transaction Data: Order history, purchase amounts, payment method type (we do not store full card numbers).
• Technical Data: IP address, browser type, device type, time zone, pages viewed, and session duration, collected via cookies and analytics tools.
• Communications Data: Records of emails, WhatsApp messages, or other communications you send us.
• Preference Data: Wishlist items, saved addresses, and marketing preferences.

2. How We Collect Data

• Directly from you when you create an account, place an order, fill out a form, subscribe to marketing, or contact us.
• Automatically via cookies, log files, and similar tracking technologies as you navigate the Site.
• From third parties such as payment processors, logistics partners, and analytics providers (e.g., Shopify, Razorpay, Google Analytics).

3. How We Use Your Data

• To process and fulfil your orders, including payment processing and delivery.
• To manage your account and provide customer support.
• To send transactional emails (order confirmations, shipping updates, return status).
• To send marketing communications and new product launches — only where you have opted in. You may opt out at any time.
• To improve our Site and services through analytics and user behaviour research.
• To comply with legal obligations and enforce our policies.
• To prevent fraud, abuse, and unauthorised use of the Site.

4. Legal Basis for Processing

• Contract: Processing necessary to fulfil your order.
• Consent: Where you have given explicit consent, e.g., for marketing communications.
• Legitimate Interest: For fraud prevention, site security, and improving our services.
• Legal Obligation: Where required by applicable Indian law.

5. Sharing Your Data

Ree's Amourre does not sell, rent, or trade your personal data. We may share it with:

• Payment processors (e.g., Razorpay) to process transactions securely.
• Logistics partners to fulfil and deliver your orders.
• Technology providers such as Shopify and Google Analytics.
• Legal authorities where required by law or court order.

6. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyse traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.

• Essential cookies: Required for the Site to function (cart, session).
• Analytics cookies: Help us understand how visitors use the Site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertising (e.g., Meta Pixel, if active).

7. Data Retention

We retain your personal data only as long as necessary for the purposes it was collected or as required by law. Order data may be retained for up to 7 years for tax compliance. You may request deletion of your account and associated data at any time, subject to legal retention obligations.

8. Your Rights

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request erasure of your personal data (subject to legal obligations).
• Withdraw consent for marketing at any time.
• Raise a grievance regarding processing of your data.

9. Data Security

Ree's Amourre implements appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Our Site uses SSL/TLS encryption. Payments are processed through PCI-DSS compliant gateways. No internet transmission is 100% secure and we cannot guarantee absolute security.

10. Children's Privacy

Our Site is not directed to children under 18. We do not knowingly collect data from minors. If you believe we have inadvertently done so, please contact us immediately.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

Ree's Amourre may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance.

13. Governing Law

This policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.